5on Google,Feb 22, 2024
Update: 2.16.24: I had a bit of an issue initially but the owner of the company contacted me and has has worked with me to ensure we are completely satisfied. He was pleasant and helpful. Although we haven't received our shed yet, I have seen their work in person and I know I will be receiving a top notch quality structure.
5on Google,Feb 02, 2024
Jamaica Cottage Shop is wonderful. They provided exactly what my family was hoping for. From Josh who helped us through the design and purchase phase; to Fred who rescheduled right into three snowstorms until we finally got it right on a February day without a snowstorm; to Dave’s team (with Nate and Russ) who delivered our Florida Room (which we named Bugsy — because it will keep the bugs out). Thank you. Five stars easily.
5on Google,Jan 26, 2024
Easy to order, great customer service, we are eagerly awaiting delivery which was super easy to arrange.
5on BBB,Nov 23, 2023
As a self employed locksmith I appreciated the all-around experience of dealing with ***** from getting prompt return calls when I called off hours to on time delivery and a great product. The guy who helped me build it posted it on his website and is getting a lot of interest. We were missing an additional window we ordered and it arrived within a few days which impressed me greatly..We're putting in one more for the family and look forward to it
4on Google,Oct 28, 2023
4on Google,Oct 27, 2023
Long drive but worth it. Only issues I had was the products ffered seemed expensive.
Recommendedon Facebook,Oct 09, 2023
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5on BBB,Oct 01, 2023
Great company! Ordered plans for a shed. I received a digital copy of the plans as well as a hard copy in the mail just as described on their website. The plans are easy to read and very detailed. I just finished building the shed and am very pleased with how it turned out.
Recommendedon Facebook,Sep 19, 2023
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Recommendedon Facebook,Sep 14, 2023
Amazing customer service and the instruction are simple enough for a beginner builder. will definitely buy from them again.
5on BBB,Aug 08, 2023
My wife and I bought a ******* Room kit, which was delivered to our home in ****** ** (5 hours drive from the *** HQ) on 7/26/23. When we unpacked the pallet a few days later we discovered that the rear wall beam was badly bowed, making it unusable and putting a halt to our building schedule. I thought to myself, "OK, this is where we find out what kind of company *** really is". On 8/3/23 I contacted them, spoke at length with **** in the ********* and ***** in the ************* and they arranged for one of their drivers to deliver a new beam to us on Monday 8/7/23. I was amazed by several things: the level of courtesy, care and professionalism they showed as they dealt with our situation; the fact that they sent their driver on a special trip to ****** to deliver our new beam; and how quickly they made it all happen. The new beam arrived on schedule and we were able to frame it into place right away. This really is the kind of customer service that deserves widespread recognition and a medal ! *** has earned our deepest gratitude and appreciation and we can't wait to finish assembling our ******* Room! ***************** ****** **
Recommendedon Facebook,Aug 08, 2023
My wife and I bought a Florida Room kit, which was delivered to our home in Ithaca NY (5 hours drive from the JCS HQ) on 7/26/23. When we unpacked the pallet a few days later we discovered that the rear wall beam was badly bowed, making it unusable and putting a halt to our building schedule. I thought to myself, "OK, this is where we find out what kind of company JCS really is". On 8/3/23 I contacted them, spoke at length with Jake in the Tech dept and Jonny in the Service dept, and they arranged for one of their drivers to deliver a new beam to us on Monday 8/7/23. I was amazed by several things: the level of courtesy, care and professionalism they showed as they dealt with our situation; the fact that they sent their driver on a special trip to Ithaca to deliver our new beam; and how quickly they made it all happen. The new beam arrived on schedule and we were able to frame it into place right away. This really is the kind of customer service that deserves widespread recognition and a medal ! JCS has earned our deepest gratitude and appreciation and we can't wait to finish assembling our Florida Room! - Doug & Shannon, Ithaca NY
Recommendedon Facebook,Aug 02, 2023
Thank you so much for having such a amazing product, an awesome team and sales staff. We LOVE our shed. The whole process was so easy. Look in your yard at the 50+ you have on display, sales was a breeze, answered all our questions. Give us all our options until we were 100% satisfied. Delivery was so much fun watching the driver get the kit off the truck. Our driver had talent. Missing piece resolved immediately and the ease of directions to put the shed together made the whole experience great
5on BBB,Jul 26, 2023
The delivery driver set it down right next to where I'll be building it, which saved me a lot of work. He was friendly and very helpful.
5on BBB,Jul 25, 2023
I needed to replace a bucket in my decorative wishing well that Ive had for 35 years. They had just what I was looking for. Bucket is sturdy and well made. I made the trip to ******* to save on shipping costs. The staff was friendly and helpful.
Recommendedon Facebook,Jul 12, 2023
Awesome service fast shipping quality products I’d highly recommend them for all your needs
5on BBB,Jul 11, 2023
Couldnt be happier with our experience of having **********, build, and deliver our delux outhouse.After staying at a lovely off-grid Cabin with a very charming outhouse we were inspired to invest a decent amount funds into having a comfortable outhouse for our ***** camp. The sales and design teams were both very excited to take on this project. Turns out, we were the first customers to place an order adapting one design into an outhouse. We started with The Nook and after some discussion, went with The Bunkhouse because the design included a storage loft and porch. There was quite a bit of back-and-forth about design features. Most of the conversations were JCS staff explaining how some design features wouldnt work well. I always feel good about working with a company where the sales staff are focused on providing clients with a good experience and great product instead of pushing the more options to pad the final invoice. The final design has two private and well ventilated stalls, a bookshelf, and 4 season insulation.
5on Google,Jun 30, 2023
My wife and I have now had two kits delivered from Jamaica Cottage Shop -- both have been incredibly smooth experiences. We have undeveloped land that has a very tricky access road. Jamaica's delivery drivers were masters at working their flatbeds in a pretty unorthodox environment. Our kits were dropped safe and sound -- super professional and friendly. I'd most highly recommend!
5on Google,Jun 28, 2023
Pallet delivered when scheduled. Received the calls when I was told I would receive them. Driver was great and put the pallet where I asked. All around great experience.
5on Google,Jun 16, 2023
5on BBB,Jun 10, 2023
I ordered plans to build a shed. They arrived fast and are very detailed, easy to read! I Would purchase more plans or a completed building from them!
5on Google,Jun 05, 2023
Purchase and delivery process was as smooth as could be, even with a tricky delivery location! Horses are happy in their new run in shed!
5on BBB,Jun 04, 2023
I am totally satisfied with the delivery. I was contacted the day before and the kit was dropped off in my driveway exactly where I had indicated.
5on Google,Jun 03, 2023
I really like Jamaica Cottage Shop's designs! I ordered the Equipment Shed Plans and was able to download them almost immediately with paper copies arriving just a few days later. I'm in construction but to find a design and plan that suits my needs with cut lists etc. is a huge time saver. Very happy with my purchase!
5on Google,May 31, 2023
5on Google,May 31, 2023
4on Google,May 22, 2023
I ordered some plans from Jamaica Cottage Shop. They were pretty easy to follow, but I've been building things most my life and look at the plans as a guide rather than detailed instructions. I appreciate the detailed cut and materials list, it makes prepping for the build a lot easier.
I did have a small issue about the delivery of the plans and sent an email. I was answered back promptly and professionally with a clear explanation.
The only reason I have given a 4 star instead of a 5 is that the plans are not available for download. They were promptly mailed out and I received them quickly, but my shop is setup to use a computer screen for plans and not paper, so I had to scan the document myself. Not a big deal, I'm sure that they feel that by making them not downloadable they are preventing piracy. But as it only took me about 5 minutes to scan the plans, I doubt if anyone intent on sharing the plans can't make it happen. Not offering this option is mostly impacting honest people who have kept up with technology.
I must stress that this will not prevent me from ordering again. This is just my opinion.
5on Google,May 19, 2023
The shed I received was even better than I anticipated. The delivery was exceptionally smooth and much easier than I thought it might be, and everyone I talked to in the process of ordering was helpful and knowledgeable.
5on Google,May 17, 2023
The shed we bought is well made and really suits our needs. Jamaica Cottage shop was very easy and responsive to work with and even held the shed for us for a while to accommodate our delivery schedule.
5on Google,May 15, 2023
I ordered plans from Jamaica Cottage Shop five years ago. I had never gotten around to building the structure until now May 2023. I still had the email from Jamaica for the the download with the invoice number. I noticed access to the plans never expired on the invoice. My link did not work. I reached out to them on Saturday, May 13, 2023. Jonny got back to me first thing Monday morning and reset the link. I do not know of many companies that will make a lifetime commitment but Jamaica Cottage is one company that stands by their commitment. Thanks Jonny you have a life long customer here!